Microsoft

2011

MCTS: Microsoft Dynamics CRM Applications

Microsoft DynamicsCRM.NET

Microsoft Certified Technology Specialist: Microsoft Dynamics CRM Applications

Certification demonstrating expertise in configuring, customizing, and administering Microsoft Dynamics CRM applications.

Key Competencies

  • CRM system configuration and customization
  • Entity and relationship management
  • Workflow and business process automation
  • Security model and role-based access control
  • Reporting and analytics